Return and Refund Policy

 

Effective Date: 7-8-2026

At [Fashion By Sarkaar], customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our Return and Refund Policy below.

1. Return Eligibility

You may request a return if:

• The item is unused and in its original condition.

• The item is returned with all original packaging, tags, and accessories.

• The product shows no signs of wear, damage, or misuse.

• The return request is made within the eligible return period.

We reserve the right to refuse returns that do not meet these conditions.

2. Return Timeframe

Returns must be requested within [3 days] of receiving your order.

Requests received after this period may not qualify for a return or refund.

3. Refund Process

Once we receive and inspect your returned item:

• We will notify you whether your return has been approved.

• Approved refunds will be processed to your original payment method or another agreed refund method.

• Refunds are generally completed within [7 business days], depending on your payment provider.

Shipping charges are generally non-refundable unless the return is due to our error.

4. Exchanges

If you receive the wrong item or wish to exchange an eligible product, we offer exchanges subject to product availability.

If the requested replacement is unavailable, you may choose an alternative product or receive a refund where applicable.

5. Damaged or Defective Products

If your order arrives damaged, defective, or incorrect:

• Contact us within [3 days] of delivery.

• Include your order number and clear photos showing the issue.

After review, we will arrange an appropriate solution, which may include:

• Replacement

• Exchange

• Full or partial refund, depending on the circumstances

6. Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

• Products showing signs of use

• Items without original packaging or tags

• Customized or personalized products

• Gift cards (if applicable)

• Clearance or final sale items (if applicable)

7. Return Shipping Costs

• If the return is due to our mistake (incorrect, damaged, or defective item), we will cover the return shipping costs.

• For returns due to a change of mind or other customer-related reasons, the customer is responsible for the return shipping costs unless otherwise stated.

8. Contact Us

To request a return or ask any questions, please contact us:

Email: [fashionbysarkaar@gmail.com]

Please include your order number and a brief description of your request so we can assist you as quickly as possible.